Store Policies
Shipping
Please note: while we work hard to achieve our goal, during peak holiday times or unforeseen weather events, there may be an overall increase in shipping times. Orders ship from Katy, Texas using UPS. Please allow 1-3 days to prepare the order for shipping, then 1-10 days for the order to arrive depending on the service you selected. If you haven't received your order within the estimated shipping time, please reach out to us on Facebook, Instagram, or the contact form on the Contact page of the website.
Returns & Refunds
We want you to absolutely love your custom artwork! Peggy crafts every product with care and passion one item at a time. Due to the intensive handmade nature of these products, we do not offer refunds or exchanges.
Product Availability
Although availability may be indicated on Peggy Boyd Designs, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. In the event that a product you ordered becomes unavailable and will not be restocked, we will notify you immediately by email and we will not bill you for items that are not shipped. In the event that a product will be significantly delayed in delivery, we will contact you before processing your order.
In some cases, merchandise displayed for sale may not be available in stores. The prices displayed at Peggy Boyd Designs are quoted in U.S. Dollars and are valid and effective only in the United States.
Price Match & Sale Adjustment
Peggy Boyd Designs does not offer any price matching at this time. We do not offer a sale price adjustment on items purchased at full price prior to commencement date of sale or markdown. Items originally purchased on sale or using a special promotion are not eligible for sale adjustments.
Purchase for Personal Use Only
You may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.
Item Descriptions
We have made every effort to display as accurately as possible the colors, fragrances, and sizes of our products that appear on Peggy Boyd Designs. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
Inaccuracy Disclaimer
From time to time there may be information on Peggy Boyd Designs that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you.